Flights from Chicago O’Hare, Dallas-Fort Worth and Miami were all halted while the company struggled to deal with the issue.
Advertisement
The US Federal Aviation Administration (FAA) is reporting that American Airlines flights are being held at their departure airports due to “computer issues” until 13:30 central daylight time.
Some 525 flights on American Airlines were delayed and five cancelled on Thursday, according to flight-tracking website FlightAware.com.
American spokesman Casey Norton said the airline did not immediately know the cause of the outage, which began around 11 a.m. CDT and lasted almost two hours.
Systemwide delays have become common.
In April, American Airlines delayed flights when an iPad application used by pilots to view airport maps malfunctioned.
The two airlines merged a while ago, and the completed product of their merger is set to be seen in October. In July, a faulty computer router prevented the airline from checking in passengers, grounding its fleet. One user, RyanneEx even claimed that he’d been stranded for 24 hours and that the American customer service representative had hung up on him a couple of times . American must switch over all future reservations and passenger information from the system used by US Airways, called Shares, to the system used by American, called Sabre.
Advertisement
Spokespeople for American Airlines insist that their computer issues had nothing to do with the merging of their reservation systems with US Airways.
