Southwest warned fliers to arrive at least two hours early, and advised customers to use kiosks to print boarding passes and bag tags.
Advertisement
The airliner disclosed that the technical issues affected its computer systems nationwide, so all its passengers should expect services to be discontinued on all airports and phone centers.
FOX 4’s Nicole DiAntonio spoke with several passengers who arrived early ans say they began to worry once they started having trouble printing their boarding passes Sunday night.
Southwest Airlines said today that the technical problems that caused hundreds of flight delays yesterday have been resolved.
Consequently, by the day end, approximately 450 of the 3,600 flights scheduled for Sunday were delayed.
San Francisco worldwide Airport officials reported lines of about 20 minutes at the Southwest terminal ticket counters, while a duty manage at the Oakland global Airport said lines were short and security lines normal on Sunday morning.
Southwest Airlines was still operating on backup systems Monday morning at the Buffalo Niagara global Airport.
Daniel Baker, CEO of FlightAware, said such problems are becoming more common because of airline mergers and efforts to extend the life of older ticketing systems.
A tweet out of Baltimore/Washington Airport, one of the busiest airports for Southwest appeared to support that.
“If everyone had done that, it would’ve saved so much time”, he said.
The long lines at check-in may mean a few passengers didn’t make their flights.
“The clock was ticking and the flight took off”, Mitnick tells AP.
On September 17, “connectivity issues” halted American Airlines flights for about two hours at three of its hubs.
Advertisement
A technical glitch has created quite a nightmare for passengers flying Southwest Airlines.
