There is a “possibility that interconnection arrangements may in a few instances render irrelevant any benefit” of paying for a “premium” option such as Verizon’s FiOS, Time Warner Cable’s “Extreme” and “Ultimate” offerings and Cablevision’s “Optimum Online Ultra” choices, said Wu, whose appointment was announced last month.
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Letters sent out to the companies on Friday asked for copies of disclosures made to customers and copies of their Internet speed tests, Reuters reported. New Yorkers have the ability to do the same with the Attorney General.
The New York attorney general has launched an investigation to determine whether three major Internet service providers (ISPs) are short-changing customers by overcharging them for providing slower internet than what they’re charging. Now, New York attorney general Eric Schneiderman and his new teammate Tim Wu are doing something about the problem.
According to the attorney general’s office, under New York law, a mother may breastfeed her baby in any location where she otherwise has the right to be. In an email to Channel Partners, a Time Warner Cable spokesperson, Bobby Amirshahi, expressed a similar sentiment. The office is investigating whether or not providers are overcharging consumers for high speed internet they sell but don’t deliver. The three companies being scrutinized have each asserted that their services are properly priced, and each will co-operate with the investigation. “But it turns out, many of us may be paying for one thing and getting another”.
His office wants to see what speeds the companies are promising customers and what speeds they are delivering. Wu unsuccessfully sought the New York lieutenant governorship past year, running as a Democrat.
The internet companies have until November 8 to answers his questions. “We are happy to provide any necessary performance information to the Attorney General as we do to our customers”.
The agency’s Civil Rights Bureau says it opened an investigation following a complaint that in July an employee of a Manhattan store told a mother nursing her child on the sales floor that she had to go to a fitting room.
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Time Warner Cable Inc. said it’s looking forward to resolving the matter.
