The hotelier said Friday that malware was found in payment systems at restaurants, gift shops, bars and other retail areas within hotels, but not at the front desk where guests pay for their stay.
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“There is no indication at this time that the company’s guest reservation or Starwood Preferred Guest membership systems were impacted”, the company said in a prepared statement.
No contact information or personal identification numbers have been compromised by the malware, and it “no longer presents a threat”, claims the company. The malware was created to collect payment-card information such as names, debit or credit card…
Starwood Hotels and Resorts’ Four Points brand will make its Singapore debut next year after signing a deal with local developer Keck Seng Hotel Pte.
Starwood’s President for the Americas, Sergio Rivera, said that the company has been “working closely with law enforcement authorities and…coordinating our efforts with the payment card organizations”. “Quickly after we became aware of the possible issue, we took prompt action to determine the facts”.
Starwood Hotels, which has agreed to be bought by Marriott worldwide Inc, said the payment systems at the 54 hotels had been affected for varying periods between November 2014 and October.
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The hotel chain said it has implemented additional security measures to prevent a reoccurrence.
