It then canceled another 450 flights July 21 as it struggled to recover from the outage that knocked the carrier’s Website offline and continued to delay flights and cause long lines at dozens of airports around the country. The airline briefly held up all departing flights on Wednesday, and its website and electronic check-in systems failed. “For us to be here – we get here three hours early and we still have to wait in this long line – it’s just bad”, said Jimmy West, another Southwest passenger.
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Southwest Airlines flights are getting back to normal operation after a ground stop was issued Wednesday afternoon due to an issue with its systems, according to the Federal Aviation Administration.
“Most of our systems are back online this morning following yesterday’s technology outages, but recovery will take some time”, Rutherford said in a post Thursday morning.
Many Southwest Airlines passengers are still patiently waiting to get to their destination after almost 24 hours of delays and cancellations.
The airline has already canceled more than 220 flights on Thursday, the Associated Press reported. “Thank you for your patience”. Tracking service FlightStats Inc. put the numbers much higher – 400 cancelations and 2,000 delays.
Almost 700 flights were canceled Wednesday. The company started to working on the site and they resolved issue site started to work. We have a Team of experts working diligently to resolve the technical issues and their efforts have systems gradually coming back online.
At Austin-Bergstrom International Airport, about 23 flights were either canceled or delayed on each day, said airport spokesman Jim Halbrook.
At the Oakland Airport, lines at the Southwest Airlines counter stretched to outside the airport Thursday morning.
“We know we’ve disappointed customers … and we’re really, really sorry about that”.
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“Once our systems resume full functionality, we’re offering flexible accommodations for re-booking your travel”, it said.
