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Southwest Apologies for Computer Failure that Canceled 221 Flights

Southwest says in a statement that most systems are back online.

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The airline has already canceled more than 220 flights on Thursday.

According to the Birmingham-Shuttlesworth International Airport website, several Southwest flights were delayed on Thursday.

The outage that delayed hundreds of Southwest flights on Wednesday may affect flights on Thursday.

On Wednesday southwest airlines faced a major computer disaster which carrier said that it was major “Outage”. Thank you for hanging in there with us.

Southwest’s website was also down, turning up what the airline is calling a “waiting room” page where visitors weren’t able to book flights.

“It’s hard to understand that a computer has so much influence and impact on us”, passenger Suzi Gregg said. “Finally they got us on a flight, but our flight is not until tomorrow and we have to go all the way to Baltimore”, she added.

The airline extended a fare sale that was underway when the disruption began and said it would comment “in the next day or so” on compensation for affected passengers.

Line starts to get a little shorter @DallasLoveField for those re-booking @SouthwestAir flights.

“Southwest Airlines is reducing the number of flights departing after 9:00 p.m. Central Daylight Time Wednesday evening in an effort to fully restore our system for tomorrow’s operation”. Customers should expect cancellations and delays as the airline positions aircraft and crews. She said some customers had to sleep in the airport overnight.

The airline has almost 46,000 employees as of December 2014 and operates more than 3,800 flights per day.[6][7] As of 2014, it carried the most domestic passengers of any USA airline.

At Mineta San Jose International Airport, twelve Southwest flights were canceled and 11 flights delayed Wednesday, Barnes said.

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The airline said that it was trying to accommodate stranded passengers on new flights. Southwest social media staff members first admitted the downed system in a Twitter post to customers just before noon July 20, saying, “We are aware and investigating current issues with our systems”.

Southwest Airlines Boeing 737-700