The company warned customers should expect delays and “large-scale cancellations”. When boarding finally began for a Minneapolis flight – the first to take off – a Delta worker urged people to find other travelers who had wandered away from the gate area, or who might be sleeping off the delays. Delta said at 10 a.m. ET that about 300 flights had been canceled.
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Delta Airlines at 8:40 a.m. However, the ripple effect of the meltdown will drag on. Several of them told NEWS CENTER they have been rebooked for Tuesday morning.
Terminal 3 at Pearson Airport is packed with passengers waiting out to hear when or if they’ll be able to get on a flight. Roughly 1,260 flights took off as scheduled. It operates more than 15,000 a day along with its alliance partners. At about 10:30 a.m. EDT, it said about 800 of its almost 6,000 scheduled flights had taken off.
An early morning power outage in Atlanta knocked out Delta’s computers, resulting in the grounding of the company’s fleet.
The glitch appeared to knock Delta’s automated check-in kiosks offline, forcing agents at ticket counters to manually check-in some passengers.
At Los Angeles, passengers on a flight to NY had to get off their plane and return to the terminal, NBC News reported, while some people slept near departure gates at Las Vegas.
The company said travellers will be entitled to a refund if the flight is cancelled or significantly delayed.
-Delta flights worldwide have been delayed or canceled following a systemwide computer outage in Atlanta, where the airline is based.
Computer outages halting flights are not uncommon.
Delta, which serves around 160 million passengers a year, received a deluge of angry and concerned tweets from passengers afraid of missing connecting flights and frustrated by the delays.
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Budget carrier Southwest Airlines Co last month had to halt departures after a technical outage, while American Airlines had to suspend flights from three of its hubs last September after technical problems. Southwest Airlines was forced to cancel more than 2,000 flights across the USA last month after technology problems prevented many travellers from checking in or boarding flights.
