Delta Air Lines Inc said it was canceling some 300 flights on Tuesday morning, August 9, higher than an earlier estimate of 250, as the carrier worked to restore operations after a power outage hit its computer systems on Monday.
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These come after about 1,000 flights were canceled on Monday and almost 3,000 were delayed, stranding frustrated passengers at airports around the world.
Without a functioning computer network, Delta grounded all flights for hours Monday, eventually canceling about 1,000 flights across the United States and beyond.
Dave Holtz, Delta’s senior vice president of operations, said the airline was still operating in “recovery mode” on Tuesday.
Delta has already offered compensation for passengers who were affected by the latest disruptions.
Delta had worked to get its schedule back on track Monday, but the outage left numerous airline’s crews and airplanes out of place.
“Additional delays and cancellations are expected Tuesday morning as Delta continues to recover its operations”, the company said in a statement on its website at 1:45 a.m.
Once his flight got cancelled, Morris said they assumed Tuesday would be a sure thing, but that wasn’t exactly the case.
The airline’s CEO, Ed Bastian, posted a video Monday from a Delta operations center, where he said, “we lost power at about 2:30 this morning, which caused us to implement the ground stop that we put in place at five”. Instead of staying at home or poolside at a hotel until the airline could fix the mess, many passengers learned about the gridlock only after they reached the airport. Delta has not given a cause for the outage.
Computer systems used by the airlines control everything from flight dispatching, crew scheduling, passenger check-ins, airport departure information and ticket sales.
“So we encourage anyone who’s planning to fly out from Detroit Metro on a Delta flight to call ahead, or log on to Delta.com or use their fly delta app to check the status of their flight”, Donerson says.
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Last month, the average Delta flight was 87 percent full.
