Vodafone Fiji says no defective Samsung Galaxy Note 7 smartphones have been found in Fiji but based on Samsung’s advice they have taken the decision to halt the sale of the smartphone.
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While there are occasional reports of phones catching fire or otherwise burning users, documented cases that lead to widespread product recalls remain relatively rare.
We heard that a lot Friday, when word got out that Samsung was recalling 2.5 million Galaxy Note 7 smartphones. The Note 7 was formally unveiled just weeks ago and features an impressive iris recognition system. “However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7”. If so, feel free to hit us up in the comments section below and let us know what you think of Samsung’s exchange program.
SK Telecom, South Korea’s largest mobile carrier, said about 400,000 units of the Galaxy Note 7 were estimated to have been sold in South Korea. The company admitted there have been 35 cases reported globally in the two weeks the phone has been on sale.
“Samsung is taking a proactive approach to address customer needs around the Note 7”, Tim Baxter, president of Samsung Electronics America, said in a statement issued on Friday (local time).
“To date (as of September 1) there have been 35 cases that have been reported globally and we are now conducting a thorough inspection with our suppliers to identify possible affected batteries in the market”.
In a press conference held in Seoul on Friday, Koh Dong-jin, head of Samsung’s mobile business division, offered a public apology for the reported fires involving the newly released phones, saying they were found to have been caused by faulty battery cells.
South Korean high school teacher Park Soo-Jung said she had rushed to buy the new phone, pre-ordering and then activating it on August 19, its official launch date. In addition, the company is also offering its customers the option to exchange their Note 7 handset with Samsung’s previous flagships -Galaxy S7 or S7 Edge.
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Customers can return their Note 7 for an immediate refund.
