This has been a hard summer for airlines, many of which have had to contend with technical problems that lead to delays, cancellations and thousands of angry customers.
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The airline began installing the system at airports across the world in October last year and the rollout was completed earlier this year.
Travelers were delayed on Tuesday due to an extensive computer glitch with British Airways overnight.
Asked where the IT problems were, a BA spokeswoman said it was “patchy” but the denied claims it was a worldwide problem.
Pictures posted online show passengers stranded with their bags at check-in desks in major airports around the world including London Gatwick in the United Kingdom and Chicago O’Hare International Airport, San Francisco, Atlanta and Seattle in the US.
Liv Boeree, a professional poker player from London, told the BBC she had queued for a flight in Las Vegas for two and a half hours.
Travellers in the USA stated that the representatives of British Airways told them that the system failure is there for hours and has affected the travellers throughout the world.
Connectivity between SA and London is on the increase – and not only through British Airways. A computer failure at Southwest Airlines in July also cost “tens of millions” of dollars and affected a similar number of services. Although the airline claimed check-ins at Heathrow and Gatwick airports were back to normal today, Flight Aware shows another 288 flights delayed so far.
While British Airways’ Twitter account apologised to customers for the delay at 5:31am, at 8:09am the airline posted that it was checking in passengers as normal at both Heathrow and Gatwick, but many people tweeted at the company that was not the case and said they were unable to check-in online.
More than 1,000 flights were canceled Monday.
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