Samsung has revealed details about the Galaxy Note 7 Exchange Programme for consumers in the United Kingdom, as part of its global recall which the company began after cases of the new Note exploding while being charged were reported.
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After some blasts of the Samsung Galaxy Note 7, the South Korean giant has confirmed that these blasts are caused due to some faulty batteries that are causing these devices to explode.
Note 7 owners in Canada can exchange a recalled device for a new one of the same model. And after 35 cases of battery “issues”, Samsng has taken decisive action and last week issued a global recall and exchange programme.
In a similar effort, Samsung is expected to add new colour variants for Note 7 after the recall ends.
The company has advised its Galaxy Note 7 customers to turn off their handsets immediately, return it to its place of purchase and use an alternative device until a remedy can be provided.
In was a disastrous launch of Samsung’s new flagship device which saw market shares plummet and cause an estimated $7 billion dent in Samsung’s market share.
“But even that capability is under growing strain, as we try out new materials and everything is on a very tight schedule”. The handsets have been reported to have caught fire when charging with the latest report surfacing from Australia where the handset exploded and resulted in damages around $1400 at a hotel room. Gizmodo spoke to FAA and a few of USA airlines to learn more about the Galaxy Note 7 recall issue.
In February 2013, South Korean fire officials said a man suffered second-degree burns after the lithium-ion battery from a 2011 Galaxy Note phone caught fire in his trousers pocket.
So do not give up on Samsung yet, these analysts say. In a way, the Note 7 suddenly lost the entire advantage.
While we have found a low risk probability of the issue occurring, at Samsung we believe that your safety is paramount and we would prefer you not to take any risks.
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“If the exploded phone had burned near my head, I would not have been able to write this post”, she said in a popular online forum Thursday, where she shared a photo of the scorched Note 7 and described dousing the flames. In addition, Samsung will also provide a $25 rebate on the user’s phone bill.
