British Airways said its flights were gradually returning to normal on Tuesday after a still-unexplained computer problem disabled the airline’s self-service check-in kiosks for several hours at a number of global airports, causing significant delays.
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On the latest issues the airline said in a statement: ” We are checking in customers at Heathrow and Gatwick Airport this morning, although it is taking longer than usual. Were sorry for the delays some customers are experiencing as they check-in for their flights.
On Tuesday morning, London time, the British Airways said their flights are returning back to normal.
This disruption was seen nearly a month after Delta (DAL) experienced a computer glitch that led to around 2,000 flight cancellations worldwide, according to CNN.
An outage that affected British Airways passengers in the United States overnight caused disruption across the carrier’s network Tuesday.
The airline’s problems come barely a month after USA carrier Delta Air Lines suffered a global outage that caused it to cancel 2,300 flights. Travellers can alternatively register via the BA website and print their own boarding passes, according the airline, which advised people to travel to their airport for the scheduled departure time.
Nevertheless, images on social media showed crowds gathered around BA counters from airports across Mexico City, San Francisco, Atlanta and Seattle.
It wasn’t immediately clear how many flights have been affected.
“Our colleagues are doing everything possible to check in customers for their journey”.
Although he had managed his checked in online, he said that BA workers could not enter their computers to detect which passengers had passed through security.
The airline says any issues have now been resolved, but passengers are still encouraged to check-in online rather than at airport desks.
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