In a warning issued today, the US Consumer Product Safety Commission warned owners of Samsung Galaxy Note 7 devices to “power them down and stop charging or using” the devices.
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An U.S. Product Exchange Program from Samsung also offered to exchange current Galaxy Note 7 devices for a Galaxy S7 or Galaxy S7 edge and replacement of any Note 7 specific accessories, with a refund of the price difference between devices.
The air-travel industry is caught up in Samsung’s global recall of its Galaxy Note 7 following reports of the phone exploding or catching fire.
Be proactive – Use the “Flag as Inappropriate” link at the upper right corner of each comment to let us know of abusive posts. Other carriers, including Qantas Airways, Virgin Australia and Singapore Airlines, are already instructing against their use.
Anyone who bought the Galaxy Note 7 is now immediately able to exchange their phones.
And airline passengers were warned by USA authorities not to switch on or charge the phones while on board.
The South Korean smartphone maker last week suspended sales of the “phablet” and recalled 2.5 million units. On top of that, a family lost their Jeep over Labor Day weekend when it went up in flames after using the vehicle to charge the phone.
What makes lithium batteries catch fire? The recall is a big enough pill to swallow, but Samsung may be facing even bigger problems. It also said it was working with Samsung and hoped to have an official recall “as soon as possible”. Until the whole replacement process from Samsung is complete, turning off your Note 7 and not using it is probably the safest option for everyone. Late Friday, the U.S. Consumer Product Safety Commission urged owners of the phone to turn them off and leave them off.
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In response, Samsung said it plans to expedite new shipments of Galaxy Note 7s with safe batteries.
