Consumers can visit Samsung’s service centers to receive rental phones for temporary use.
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The company told customers it would start replacing Galaxy Note 7 devices with new ones starting from September 19. The company recall the new handset from the markets, including South Korea and the United States, and it said it was expediting shipments of replacement phones to customers in the United States.
The company made an unprecedented global recall of the phablet last month after it emerged there had been 35 confirmed cases of batteries catching fires during charging, only weeks after launch. Do you believe that the company could keep to its promise of delivering the latest Android version for the Samsung Galaxy Note 7 before the turn of the year?
The Consumer Council in Hong Kong said on Saturday it had become “highly concerned” about the battery issue and warned people to stop using the phones immediately. The body said that it is working with Samsung to determine whether a recall of the device and exchange are enough of a solution to the matter.
The phone is not yet on sale in Japan, but the ministry cited accidents overseas for its warning, which also cautioned against using or charging them onboard, or stowing them in checked bags. These smartphones are prone to catch fire and top airlines globally banned the phone to use during flights. New Note 7 phones will need CPSC approval before they can be released in the U.S. The FAA also advised passengers not to stow Galaxy Note 7 devices in checked baggage, evidently to avoid the risk of fires in cargo holds of aircraft.
As per the previous report, Samsung was said to arrange a recall for accounting the explosion battery issues of Galaxy Note 7.
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Samsung, the world’s biggest smart phone manufacturer, has sold 2.5m Galaxy Note 7s already.
