On Saturday, Samsung told users in South Korea to stop using the devices and to bring them to the company’s service centers.
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The U.S. Consumer Product Safety Commission and Samsung are urging owners of the Galaxy Note 7 smartphones to stop using the devices while they work to formalize how a recall will work. The ministry has advised airlines and travelling public not to turn on or charge the said mobile during flights.
The post Here’s a super scary update for Samsung Note 7 users appeared first on HelloGiggles. So we reached out to the USA call center and a representative said Note 7 users should power off the phone and bring it back to the retail location where it was purchased. “We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible”.
While the phones are still on sale in some parts of the world, Samsung said that it is no longer shipping or selling the device, based on reports of the defect. The company is planning to release Note 7 phones with new batteries in South Korea beginning September 19, though it is unclear when the firm will undertake similar moves in other markets. That move came after Samsung’s investigation into reports of fires found that rechargeable lithium batteries manufactured by one of its suppliers were at fault.
The South Korean electronics giant last week suspended sales of its latest flagship smartphone and announced a recall of 2.
Some 2.5 million of the premium devices have been sold worldwide that need to be recalled, the firm has said, and some analysts say the recall could cost Samsung almost $5 billion in lost revenue this year.
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This has been done in light of several incidents globally, involving the battery of Samsung Galaxy Note 7. While we’re glad that no one has been hurt, this is still incredibly nerve-wracking and we urge anyone with the Samsung Note 7 to never put that thing near a charger.
