Despite ongoing problems with the Note 7, Samsung has yet to issue an official recall of the phone.
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According to a report by The Australian, while no battery incident took place in Australia, the company has made a decision to take “the proactive and voluntary step” of recalling the 51,060 Galaxy Note 7 units in response to global concerns.
To prevent the in-flight explosion of Galaxy Note 7 batteries, Australian airlines have banned customers from using or charging Samsung’s flagship phablet during the flight. Samsung officially acknowledged the Global recall issue that is now going on.
Melbourne business analyst Tham Hua’s Samsung Galaxy Note7 smartphone reportedly burst into flames while charging, causing $1800 damage to his hotel room.
There have been no reports of Note 7 phones exploding on commercial flights, but owners have continued to post footage of their devices catching fire this week.
The ban had been issued following Samsung’s global recall.
Owners of Samsung Galaxy Note 7 have been ordered by Australian carriers Qantas and Jetstar against opening or charging their units while aboard the plane. Apple is expected to announce its new iPhone next week and Samsung’s mobile division was counting on momentum from the Note 7’s strong reviews and higher-than-expected demand.
Samsung issued the recall on 2 September when it said as of 1 September, there had been 35 incidents involving the device and faulty batteries. In her email to BGR, Lydia said that “we have tried to contact Verizon and Samsung and we cannot get anyone to respond”.
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The company said that it would replace phones for those affected, though since the announcement there have been a string of fires blamed on the devices.
