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Exchange offered for Galaxy Note 7 owners

Galaxy Note 7 recall issue seems to be an unfortunate event for Samsung as it happened just within weeks after its launch.

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A Qantas spokesman said in a statement that the airline had requested its passengers not to switch on or charge the Galaxy Note 7 in-flight. Dean Cabena, a Qantas passenger traveling from Perth to Sydney, tweeted that the Australian carrier announced on flight that charging of Samsung Note 7 on the aircraft would not be allowed.

Samsung issued the recall on 2 September when it said as of 1 September, there had been 35 incidents involving the device and faulty batteries. According to the FAA, they are still discussing the problem but so far, there is no regulation has been made regarding Galaxy Note 7 banned from being taken into flights.

The only reason the FAA hasn’t enforced the ban yet is because Samsung’s recall is technically not entirely official, as it wasn’t properly coordinated with the US Consumer Product Safety Commission (CPSC).

After news of exploding batteries last week, Samsung has advised that phones that made it onto the United Kingdom market will be exchanged.

It’s anyone’s guess how a Galaxy Note 7 might be treated at an airport security check, where everything from bottles of water to toothpaste tubes are viewed with suspicion.

“While there have been only a small number of reported incidents globally, Samsung is committed to prioritising the safety of customers”.

At the time of writing, the Samsung Galaxy Note 7 has not been banned from flights.

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Following a global recall amid exploding batteries, Virgin Australia, Qantas, and its subsidiary Jetstar banned passengers from charging their Note 7’s in flight.

The recall looks set to hamstring a revival in Samsung’s mobile business