Samsung is recalling about 1 million of the phones because a battery flaw can lead to overheating, posing a serious burn hazard to consumers, the U.S. Consumer Product Safety Commission said Thursday in a statement. A battery that explodes or catches fire can cause severe personal injury and property damage. With that hurdle out of the way and replacement phones set to start shipping within days, the Suwon, South Korea-based company now needs to manage the fallout.
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Elliot Kaye is the chairman of the U.S. Consumer Product Safety Commission.
The Department of Transportation is ordering airline passengers not to bring Samsung Galaxy Note 7 phones on planes unless they keep them turned off and don’t charge them during the flight.
USA safety regulators announced a formal recall of Samsung’s Galaxy Note 7 smartphone Thursday after a spate of fires led to injuries and property damage along with a global marketing headache for the South Korean tech giant.
One of the likely reasons for why relatively few people have exchanged their devices so far has been the lack of replacement Note 7s. Instead, customers had to choose a Galaxy S7, S7 Edge or return the device altogether. It also announced its exchange program on that date, which let customers that had purchased a Note 7 trade it in for another device while they waited for safe units to arrive. That’s out of 1 million phones that have been recalled in the country. No human casualties were recorded but that would have been a matter of time sans today’s recall being issues, at least in my estimation.
To put it in perspective, know that most Samsung Galaxy S7s and Samsung Galaxy Note 7s come carrying an Exynos 8890 clocked at a mere 2.3 GHz.
Ultra-thin walls separating combustible components is what’s making phones explode after overheating.
Here’s what to do if you own one of Samsung’s new smartphones.
When it’s all good and done, Samsung will probably never really tell us how many Galaxy Note 7 units exploded.
“We are asking owners to act now by powering down their Note 7 devices and receive a replacement devices or a refund through our exchange program”.
You are reading news and information on LongIsland.com, Long Island’s Most Popular Website, Since 1996. The company stopped all sales and shipments of the Note 7 and said it was working with government agencies and cellular carriers around the world to provide refunds and exchanges for the phone.
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