Share

Singapore users won’t get Samsung software upgrade that limits Note7 battery charge

Samsung, the world’s biggest smartphone maker, is recalling 2.5 million Note 7 phones globally after dozens of users complained of the devices bursting into flames while charging.

Advertisement

Morocco’s official airline joins many others which have taken the same precaution to protect their passengers.

Samsung has a makeshift solution to its exploding battery fiasco – a software update that will cap the charge of affected smartphones. All in all, about 70 cases of faulty batteries surfaced in the U.S. since the Galaxy Note 7 was launched. And with each Galaxy Note 7 going off, the company is losing more money.

According to Reuters, a person familiar with the matter said that Galaxy Note 7 commercials would run on TV until the end of their contracts, which should happen sometime this week. It will prevent the devices from overheating and exploding.

“There is no way to recover this version of the phone”.

The software update, which will be automatic, will begin at 2 a.m. local time on September 20, Samsung said in a statement.

With this OTA update, owners of the Galaxy Note 7 will be prevented from fully charging their devices.

A Samsung spokeswoman said similar safety measures for overseas users were under review. “This is a measure we are taking for our customers’ safety but we apologize for the inconvenience caused”.

“MTA customers should turn off #Samsung Galaxy Note7 before entering station or boarding bus due to concerns device’s battery can ignite”, said a posting on the MTA Twitter feed. A week later, it urged local users to immediately power off their phones.

Advertisement

Samsung said replacements for the recalled phones would be available from 19 September. On Friday, Apple will launch the iPhone 7 and 7 Plus.

Family says child burned by Samsung Galaxy phone