Well from now on, you can also record your TSA experience with the online review app. Now federal agencies and airport officials can claim and manage these pages to review comment, ratings and complaints.
Advertisement
Reviewing federal agencies on Yelp may soon feel more like a two-way dialogue rather than a shout into the wind, the company announced on Tuesday. “As this agreement is fully implemented in the weeks and months ahead, we’re excited to help the federal government more directly interact with and respond to the needs of citizens and to further empower the millions of Americans who use Yelp every day”, Yelp said in its blog post.
This sounds good in theory: The government gets a way to review feedback, people get a way to express their frustrations with how things are run. And I doubt they will. He said the platform could shine the light on both what works and what doesn’t in the federal government – just as it directs people to the yummiest Indian restaurant in town or the best nail salon. As Gizmodo points out, leaving a review won’t make much of a difference in how these various agencies view themselves; vendors on Yelp are notorious for using friendly patrons to up their rankings, and there’s no reason to believe that more enterprising government digital teams will do anything different.
Frustrated travelers have already been turning to the popular site for years to vent about long, slow-moving airport security lines and what some have said are intrusive body scans.
Anyways, the apex of usefulness for these reviews has already happened. For instance, someone could leave a review of a Transportation Security Administration checkpoint at an airport and the government may join in the conversation.
It’s a novel way to campaign, but I’m guessing Fiorina’s “take-down” will have minimal impact on the TSA’s policies. Well, you know you can Yelp them.
Advertisement
[The Hill via Yelp].
