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Samsung offers exchange for Galaxy Note 7 in Bahrain
To prevent the in-flight explosion of Galaxy Note 7 batteries, Australian airlines have banned customers from using or charging Samsung’s flagship phablet during the flight.
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The company said anyone with a new Note can take advantage of the UK Galaxy Note 7 Exchange Programme.
As Samsung Electronics decided not to dump the Galaxy Note 7 completely after recalling them, there is a possibility that the recalled Galaxy Note 7 will be repaired and sold as refurbished phones.
Samsung has revealed details about the Galaxy Note 7 Exchange Programme.
Samsung has issued a global recall of the device after incidents of the devices catching fire when plugged in to charge.
“The safety and ongoing satisfaction of our customers is our top priority”, said Richard Fink, Vice President IT & Mobile, Samsung Electronics Australia.
“Courtesy devices will become available from [September 7]”.
For UK customers who have Galaxy Note7 devices, Samsung in collaboration with its partners and operators, will voluntarily replace their current device with a new one. A total of 2.5 million Galaxy Note 7’s have been produced, according to the company, although not all of them use the affected battery.
Three different airlines from Australia including Qantas, Jetstar, and Virgin Australia have banned the Galaxy Note 7 from being used while onboard.
Customers can also ask for a ask for a full refund if they don’t want another Galaxy Note7.
Further information on the Samsung recall can be found here.
The take away is, even if the likelihood that you own a Note7 with a bad battery is very slim, it can happen to you.
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“We are now conducting a thorough inspection with our suppliers to identify possible affected batteries in the market”, it said.