According to an online survey of 11,759 internet users by US technology news website Android Police, around 39 percent said that the recall “hasn’t affected my trust or perception of Samsung’s brand (whether positive or negative)”.
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The recall came in untimely fashion for Samsung as main market rival Apple had just released the latest version of its smartphone, the iPhone 7.
As concern grew over the battery catching fire, with more cases reported last week, Samsung on Sunday escalated its warning, telling Note 7 users around the world to immediately turn the device off.
Sep 12, 2016- Dragonair has urged passengers to and from Nepal to not to use Samsung Galaxy Note 7 on planes in the wake of the fresh issues detected in the smartphone battery. Samsung SDI was responsible for about 65% of the Note 7 batteries. Samsung promised to issue replacement devices by 19 September to the affected customers.
AFP said Etihad Airway, another United Arab Emirates carrier, had previously banned the use of Galaxy Note 7 smartphones on board its flights.
“New Note 7 replacement devices will be issued to exchange program participants upon completion of the CPSC process”.
“Some said initially the Galaxy Note 7 could be the best smartphone ever, but now it’s possible the phone will go down as the worst ever”, Lee Seung-woo, an analyst at South Korean bank IBK Securities, told Reuters.
While on-board the aircraft, the passengers are requested to turn off and not charge the device.
After the incident, several other customers also complained that their phone exploded during charging or answering calls.
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Launched last month, the seventh version of the Galaxy Note series was otherwise well-received by consumers and critics.
