The root cause of the Samsung Galaxy Note 7 explosions and fires that forced the company to recall all 2.5 million devices sold was the company rushing to market ahead of the iPhone 7 launch, claim Bloomberg sources. That’s because its shipping partners, FedEx and UPS, are apparently refusing to handle the older Galaxy Note 7 units with the faulty batteries because of obvious safety concerns.
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But he said Samsung agreed, and then failed to follow through on his request that it instead give him a superior S7 phone – still cheaper than the Galaxy Note 7 – which he would then be allowed to keep permanently as a replacement.
Now more than ever, the Galaxy S8 must come out strong to make the public think past of the recent Galaxy Note 7 debacle.
Korea’s three telecom companies said Sunday that Galaxy Note 7 owners can exchange their devices for new ones by visiting the stores where they purchased the smartphones, from Monday until the end of the month. Monday is the deadline for consumers in South Korea to get a full refund.
If your device is affected by the recall Samsung suggest that you stop using your device, power it down and immediately exchange it using the U.S. Note7 Exchange Program.
Chinese retailer JD.com revealed on Monday that Samsung is carrying out an internal review to discover exactly what caused the faults that have caused Note 7 devices to burst into flames, Reuters reported.
The IMEI number can be found on the back of the device and also by heading to Settings About Phone or General Management Status IMEI information or Serial number.
Jonathan Strobel has sued the Samsung electronics for the incident in the latest case of overheating of Galaxy Note 7 smartphones.
Samsung is also adding a green battery feature where its changing the battery logo on the smartphone green, which originally used to be white.
The Samsung Galaxy Note 7 is probably the most talked about smartphone at the moment, although for all of the wrong reasons.
Battery maker Amperex Technology Limited (ATL) said that the incident was not directly linked to the Note 7’s battery made by the China-based firm.
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The company began offering replacements for users in Canada and Singapore last week and is set to start soon in other nations including Mexico, Taiwan (Taiwan OTC: 6549.TWO – news), New Zealand the United Arab Emirates.
