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Samsung responds after airlines ban Galaxy Note7 due to exploding battery reports
Last week, Samsung announced that it was recalling all Galaxy Note 7 smartphones, found to be equipped with fire-prone batteries that started distribution in August, from across the globe, reported USA Today.
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The agency further recommends travellers not to stow their phones in checked baggage.
Shares in Samsung Electronics plummeted on Monday after the technology giant recalled its Galaxy Note 7 smartphone following issues with the device’s battery.
“This has been done in light of several incidents globally, involving the battery of Samsung Galaxy Note 7. Additionally, these devices must be kept out of checked baggage”.
In a statement on its website, Samsung urges users around the world to return their Galaxy Note 7 and get a replacement.
Australia’s aviation regulator said on Friday it is working with airlines and foreign aviation safety regulators “to ensure that recalled devices are treated and carried safely”. The United Arab Emirate’s General Civil Aviation Authority has banned the use of the device on the plane, as have Scandinavian Airlines, Virgin Australia, Singapore Airlines and more.
He said the airline will evaluate the call until the FAA issue a new guideline.
Over the weekend, Philippine budget carrier Cebu Pacific also announced it was prohibiting the use and charging of the Note 7 units onboard its planes, following worldwide carriers such as Emirates Airline, Etihad Airways, Singapore Airlines, and Australia’s Qantas, Jetstar and Virgin Australia.
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The South Korean company suspended sales of the phone, which it launched in late August to rave reviews, on 2 September.