Thai Airways has reacted decisively to the news of a total worldwide recall of the Samsung Galaxy Note 7 smartphone.
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In a statement posted September 10 on its website, Samsung asked users around the world to “immediately” return their existing Galaxy Note 7 and get a replacement.
The phone was launched last month and has been otherwise generally well-received by consumers and critics.
Samsung said on Friday it plans to resume sales of new Galaxy Note 7 devices in Australia in early October, but it is not clear when new sales will resume in other markets. In its own internal investigation, the company found as many as 35 cases of exploding Note 7 phones, something that has been attributed to faulty batteries.
Yesterday, the US Consumer Product Safety Commission asked Note 7 owners to stop using it. This measure is to avoid the possibility of these devices batteries causing fires it said.
The government’s order came hours after the US Federal Aviation Administration (FAA) issuing a directive in this regard.
The US was among the first countries to take action following the recall.
“The ministry has advised airlines and travelling public not to turn on or charge the said mobile during flights”.
A few days ago, an Australian man was charging his phone in a hotel room when it caught on fire.
“Meanwhile Emirates said that “…passengers are advised not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage”.
Until the new Galaxy Note7 stock arrives, a loan device will be provided as an option.
Samsung Galaxy Note 7, which was a standout amongst the most anticipated flagships of the current year, has kept on facing few aggravations and inconveniences since its primary days.
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“However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7”.
