According to the statement, investigation traced these problems to charging and the company is limiting battery charging on Galaxy Note 7 devices to prevent inferno.
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The user, contacted by phone, told The Associated Press the Note 7 was bought September 1 through the JD.com e-commerce site.
Samsung reportedly sold 2.5 million phones worldwide before halting sales.
It’s now thought that the well-received handset’s more powerful 3500 mAh battery may have been a little too large for its compartment, leading to overheating issues.
Sdn Bhd said Samsung had begun replacing the Galaxy Note7 with a battery manufacturing standard.
If you’re still holding onto your original Samsung Galaxy Note7, otherwise known as a potential fire hazard, that smartphone is about to become semi-useless.
However, in the posted images of Galaxy Note 7 owners on a Reddit thread, it seems that Samsung is not following these signs for the replacement units.
“According to the burn marks on the sample, we surmise that the source of the heating comes from outside the battery, and it’s very likely that there was an external factor causing the heat problem”, said ATL in its statement. Although the Galaxy Note7 has not been released in Nigeria, the current Galaxy Note7 users are kindly advised to visit the nearest Samsung Authorised Service Centre for immediate assistance about replacement programme.
He said he bought the phone on Sept 1. In addition, the IMEI number is also listed in the Status option buried within the Galaxy Note 7’s Settings menu.
Chinese airlines have asked passengers not to use or charge the Note 7 models during flights or carry them in their checked luggage, the Civil Aviation Administration of China said.
IBK earlier revealed that South Korean suppliers had orders for components to build 80 to 85 million iPhone 7 units.
Samsung started a replacement program for defective phones last week, telling users “it is extremely important to stop using your device, power it down and immediately exchange it using our U.S. Note 7 Exchange Program”.
“The Apple India team wants to go all out and make the most of the scenario, while Samsung wants to ensure relaunch of the Note 7 a few days in advance to the new iPhones”, one of the executives said.
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McDonald reported from Beijing.
