The company has announced it will recall about 2.5 million smartphones of this model, with customers receiving temporary replacement phones provided by the firm until it releases new Note 7s.
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Want to make sure your phone doesn’t spontaneously burst in to flames? This is only being done, so that the users who still have the device are safe and also to kind of force them to return it, because obviously it is not recommended to use a device which can not be charged up to 100 percent.
The Associated Press reports that Samsung has taken out a front page advertisement in the Seoul Shinmun, a South Korean newspaper, announcing the Galaxy Note 7 update. Once installed, the software will stop Galaxy Note 7 batteries from charging once they hit 60 percent capacity.
Samsung plans to begin issuing new Note 7s with batteries it says will not be prone to overheating beginning on September 19. A new report seems to shed light on the main reason that caused Galaxy Note 7 batteries to overheat and catch fire. South Koreans are traveling for one of the two biggest national holidays of the year starting Wednesday, which complicates the recall plan.
The new Galaxy Note 7 temporary battery fixing update will be apparently pushed as an obligatory solution.
The company had already said it would replace all devices that customers would hand in.
However, passengers can have their Note 7 in their carry on baggage, but they cannot switch it on or charge it, either by power packs or the in-seat power supply.
‘It is taking a desperate measure’.
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Samsung has not responded to requests for comments, and has not said how many battery fires have been reported. The measure is meant to prevent battery overheating and enhance consumer safety, said the officials. In the United States, the electronics giant is working with the Consumer Product Safety Commission to figure out how the mass recall of the Note 7 is going to work.
