The current recall of the handsets is a voluntary one and now Samsung has revealed that it is working with the Consumer Product Safety Commission on a possible compulsory recall. Tim Baxter, president of Samsung Electronics America, said the company was asking users “to power down their Galaxy Note7s and exchange them now”.
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In the United States, replacement devices will be issued to exchange program participants upon completion of the CPSC process.
While on-board the aircraft, the passengers are requested to turn off and not charge the device.
The airlines are expected to check and re-check on the passenger charging their mobile phones and using them to avoid any further fire breakout leading to emergency landing and human risk like a few incidents that have occurred years ago. When these batteries overheat and burst, the results can be serious.
Samsung recalled 2.5 million phones last week after a U.S. family’s jeep caught fire due to the explosion of the phone. Samsung promised to issue replacement devices by 19 September to the affected customers.
Chinese people visit the Samsung roadshow booth promoting their latest Galaxy Note 7 smartphone, outside a shopping mall in Beijing, Thursday, Sept. 1, 2016.
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Last week, Samsung announced that it was recalling all Galaxy Note 7 smartphones, found to be equipped with fire-prone batteries that started distribution in August, from across the globe, reported USA Today. Starting from Singapore Airlines, three Australian airlines and Indian Airlines, the Samsung Galaxy Note 7 has been banned across every airline worldwide.
