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How to identify a ‘Safe Galaxy Note 7’
Samsung says that there have been almost 100 reports of overheating Galaxy Note 7s in the us, including 26 reports of people being burned by their Note 7s.
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The Consumer Product Safety Commission said that the faulty devices have been linked to 92 incidents of overheating, with 26 reports of burn injuries and 55 accounts of property damage.
American authorities have found no evidence that Samsung Electronics Co.’s Galaxy Note 7 caused a fire that engulfed a vehicle in flames in St. Petersburg, Florida on September 5.
Samsung is recalling 1,858 Note 7 phones in China, according to a notice dated Wednesday last week from the country’s product quality agency. In the USA alone, 92 incidents had been reported as of September 15.
The nation’s regulatory body said it had also sent a letter with reference NCAA/DOT/ALL OPS/VOL.1/00716 to all airlines and all other stakeholders for strict compliance.
However, in the posted images of Galaxy Note 7 owners on a Reddit thread, it seems that Samsung is not following these signs for the replacement units.
The Note 7 recall has been nothing short of a disaster for Samsung. An EMEI number can be found with the box the Note 7 came in with, or users can simply punch *#06# into the phone app to retrieve it.
Consumers are being told to immediately discontinue using the devices and return them to their place of purchase. The South Korean firm had earlier said Galaxy Note 7 smartphones sold in China were safe to use.
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A week after that the company acknowledged that it was seeking an official government-sanctioned recall through the CPSC. Samsung’s statement was backed by Amperex Technology Limited (ATL), a Hong Kong-based company who manufactured the battery unit included in the scorched Note 7. The company said the two units involved in the reports of fires were not from that batch.