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Samsung tells consumers to stop using the Note 7 immediately
“Passengers have also been advised not to stow them in their checked-in baggage”, the ministry said, a day after United States regulator Federal Aviation Administration (FAA) issued a similar warning.
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Samsung has offered to replace all of the Galaxy Note 7’s with this problem and customers will be able to tell if the phone is safe or not by looking at the box.
Consumers can visit Samsung’s service centres to receive rental phones for temporary use.
The recall of some 2.5 million devices could cost Samsung as much as $5 billion, and the company’s shares closed down 3.9 percent Friday. The CPSC is urging all Galaxy Note 7 owners to stop using and powering on their devices. Airlines across the globe asked commuters to keep their phones in checked baggage, while others banned the use of the device on flights.
Samsung Pakistan also delayed the launch date of Note 7 in Pakistan and halted the pre-orders.
“Our number one priority is the safety of our customers, which is why we’ve worked hard to provide new replacement Note7 devices as quickly as possible”.
The airline also advised that the passenger will not be allowed to store the device in their checked luggage.
“We are asking users to power down their Galaxy Note 7s and exchange them as soon as possible”, said Koh Dong-jin, Samsung’s mobile president. Australia’s Qantas Airways, Jetstar Airways and Virgin Australia began imposing bans against the use of the Samsung Note 7 onboard their flights last Thursday. The fire-prone of this latest model of Samsung has driven lots of controversies for the Korean conglomerate which has made it stop the shipment in the middle.
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No cases have been reported in New Zealand, but all phone providers are cooperating with Samsung’s recall.