Share

Nintendo Finally Talks Switch Joy-Con Issues, Says They’re Now Fixed

The Joy-Con connectivity issue is among the most spread technical problems we witnessed from the launch of the Nintendo Switch, and the Japanese platform holder has not provided any specific statement about this matter nor acknowledged it anytime.

Advertisement

Nintendo released a statement that the problem is now being fixed in a number of Switches being manufactured and that it will no longer be an issue.

It’s a rare issue and doesn’t always cause problems, but sometimes the left Joy-Con can drop its connection – especially when there are interfering signals from other devices in the vicinity. Thankfully, it appears that the connectivity issue will be a thing of the past, as Nintendo has reassured that all Joy-Con to be produced and manufactured moving forward will have no such connectivity issues.

Of course, Nintendo isn’t calling it a “problem” or any other word which might have a negative connotation. If a fix is warranted, the company has said it will fix the Joy-Cons free of charge, with a turn-around time of roughly a week.

Sending in his wayward Joy-con for repairs, Hollister received a replacement controller in no time flat. Now it seems Nintendo has discovered it is indeed a hardware issue, as well as how to fix it. If they verify that the issue indeed lies with the hardware, they are eligible for the fix. But for tangible proof of Nintendo’s current solution you can see the before (top) and after (bottom) shots of Hollister’s original Joy-Con below. Now, however, it looks like the company may have gotten to the root of the problem. The statement went onto stress that the issue only affected a small number of people – and that they can contact customer support for help.

Being the curious sort, Hollister removed the foam and, sure enough, the synchronisation issue immediately returned. The new admission comes days after a report by CNET, which detailed how new units seemed to have a different circuit board number, which suggested that Nintendo had quietly come up with a fix.

The Joy-Con controllers for the Nintendo Switch.

Advertisement

If the Amazon order isn’t evidence that the company has fixed the issue at the source, we at least know they know what the issue is and know how to fix it. That would affect upward of two million Joy-Cons shipped with the consoles, and not even including those sold as extras.

Nintendo Says They’ve Fixed Switch Joy Con Connectivity Issues