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Some iPhone 6 Plus smartphones recalled for camera problem
Apple says in the announcement that a small percentage of iPhone 6 Plus devices made between September 2014 adn January 2015 are affected.
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Apple has launched an “iSight camera replacement program for iPhone 6 Plus”, following users’ complaints with regards to the blurry camera issue on the large-screen iOS handset. If you’re not sure your iPhone is exhibiting the symptoms, here’s a look at a photo and video from one affected device, which was posted on an Apple discussion thread. Wireless carriers are not participating in the program. And you get all this free of charge unless your iPhone has seen bad days and has bruises or cracks on its screen which could incur additional service charges. The good news is that, since Apple is taking the blame, it’s also paying for the affected cameras to be swapped out for working replacements.
Do your iPhone 6 Plus shots have a habit of coming out all blurred? My phone’s serial number does meet the eligibility check on the support site and likely experienced the failure as referenced on the support page.
If you’ve noticed inexplicable blurriness to some of your shots, and your device falls within this subset, Apple will replace your camera for you.
If a camera is faulty, Apple will replace it. Back in November, some unhappy buyers explained in Apple’s Support Community forums that the phablet’s camera has focus issues that lead to blurry pictures and videos.
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As per this program, a small set of iPhone 6 Plus users will be allowed to replace the iSight camera for free. Apple also states that the fix won’t extend the warranty of your iPhone 6 Plus in any way.