Georgia Power, the electric utility that serves the region, said in a tweet that “Delta experienced an equipment failure overnight”, which caused the outage.
Advertisement
Passengers all over the country were delayed Monday morning as Delta crews tried to figure out the power outage.
The disruption could deal a blow to the reputation of Delta, which for months canceled far fewer flights than rivals and boasted of its successes to corporate and leisure customers to win their loyalty.
Delta operates 5,000 departures a day and is a member of the SkyTeam alliance alongside airlines including Air France-KLM.
Jackie Watanabe, who was due to travel from Las Vegas to Minneapolis, tweeted that the airline was handing out blankets to passengers who wanted to get some sleep on the floor of the terminal there.
Delta spokesman Eric O’Brien said he had no information on the report and that the airline was still investigating.
A computer glitch left Delta Airlines flights grounded, creating a hassle for passengers across the country.
Delta flights around the world were delayed this morning because of a “computer outage”, the company says.
“The company could have done a better job of explaining. what was happening”.
By 7 p.m., Delta said it had canceled more than 740 flights, although its computer systems were fully functioning again. American Airlines suffered a similar outage in 2013, which caused more than 700 flight cancellations around the world.
Michael Cloonan, an travel consultant at UNIGLOBE Travel World, a travel agency in Hampton, said he called the airline to get a special seat for a customer.
USA law enforcement found no evidence of malicious activity as a cause of the outage, a law enforcement official told CNN.
“There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport”, the company said in a press release.
Bodeen said that passengers were taking the matter in stride.
Getting information on the status of flights was particularly frustrating for passengers.
Advertisement
Even passengers booked on a flight Monday whose flights are not canceled can make a one-time change to their tickets without the normal fee. Large swaths of passengers can been seen standing in long lines or crowded around desks in images and videos posted to Twitter.
