According to the CPSC, Underwriters Laboratories announced that while some hoverboard components – including battery packs and power supplies – can be certified by the company, there is no such certification for the hoverboards themselves. “I encourage consumers to take advantage of Amazon’s offer and to contact the company through the following site: https://www.amazon.com/contact-us/”. “For consumers who purchased a hoverboard from Amazon, they can return the product right now for a full refund”, said a January 20, 2016 statement from CPSC Chairman Elliot Kaye.
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Amazon’s announcement follows an update from the United States Consumer Product Safety Commission about its investigation into the safety of these self-balancing scooters that don’t actually hover, but people call them hoverboards for some reason. “In fact, any such mark is at best misleading and may even be a sign of a counterfeit product”.
Business InsiderMany YouTubers have shared videos of hoverboards catching fire.
Though most injuries seemed mild, the CPSC warns that some falls can be serious and life-altering, and recommends all users wear safety equipment. Both UL and ASTM International, two leading non-profit safety agencies, are preparing to work on hoverboard standards but participation by manufacturers in developing such standards is voluntary.
Matt Cardy/Getty Images The online retailer previously stopped selling some hoverboard brands in December, and it is not clear if any conditions apply to the current refund.
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Amazon is to bite the bullet and offer a full refund to hoverboard customers following a spate of combustion incidents which have seen the gadgets burst into balls of flame. Suspect manufacturing has lead many to explode, and now it’s gone so far that Amazon is offering a blanket refund for the devices.
