Amanda Carpenter, a political columnist for CNN and senior staffer to Ted Cruz, became trapped in an elevator in the Baltimore Washington Airport on Valentine’s Day.
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They check back months later, just in case something went wrong and you’re still stuck down in an elevator shaft, sad and alone.
Amanda Carpenter spent Valentine’s Day trapped in an airport lift. The company also offered the woman an express train ticket free of charge, which she accepted.
But it took seven whole months for Amtrak to reply.
She had tweeted, “guys, I am trapped in an Amtrak elevator at BWI airport”.
Unfortunately because Ms Carpenter didn’t directly tag the company, it didn’t pop up on their notifications. Without their help, she was released from the lift a short time later.
This Wednesday, almost seven months after that fateful day, Amtrak’s Twitter account noticed Amanda’s desperate cry for help.
“We are sorry to hear that”.
Amtrak claims the error occurred because someone had recently retweeted Carpenter’s February tweets and copped to its mistake, admitting it was “not our finest hour”.
Amtrak Twitter is the best Twitter. “Like last February. Thanks for checking…? Ha”.
“That’s when Amtrak explained, “@amandacarpenter Someone just re-tweeted it.
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But the internet was characteristically savage.
