Additionally, Galaxy Note 7 users who have bought their device from Samsung are entitled to a new, replacement unit of the smartphone or a full refund, with a courtesy device provided for users until replacements are shipped.
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Apparently Samsung has already sold 2.5 million Galaxy Note 7 units since launch a few weeks ago and according to a report from Bloomberg, it is going to cost an terrible lot of money to get those back and replace them.
Any customers in the United Kingdom with questions about the recall or the Galaxy Note 7 is urged to contact the customer service team on 03307261000.
Apart from the customers possibly getting hurt, this recall is critical to Samsung, as the leading competitor, Apple is launching its newest phone model iPhone7.
Samsung Electronics Singapore will be replacing all Galaxy Note 7s purchased by customers here, the company announced on Tuesday.
“We are encouraging customers to exchange their Note 7 by taking advantage of our Product Exchange Program”.
Samsung Galaxy Note 7, which was supposedly among the best smartphones set to be released in 2016, has encountered a problem that led to its worldwide recall. “Courtesy devices will become available from this Wednesday (September 7, 2016)”, added Fink. The company has not published its conclusions as of yet and there is no confirmation that Samsung SDI Co.is even the primary cause of the battery issues that cause them to explode.
A majority of consumers think Samsung is dealing with the Galaxy Note 7 recall in an efficient manner.
That makes for a pretty hefty recall-and-replace operation, which could affect this quarter’s bottom line and Samsung Mobile’s recent financial recovery. Although it did not have the specs and features many people expected to have, the Galaxy Note 7 still receives critical and commercial success selling around 2.5 million units.
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More than 51,000 phones were voluntarily recalled in the country by Samsung Electronics Australia because of “isolated battery cell issues”.
