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Apple responds to uproar over controversial iPhone ‘Error 53’

If the iPhone 6 is damaged and the button is replaced by a non-Apple repairer, it will shut down when the operating system updates and detects a non-standard component. The problem arises when users update to iOS 9, where users say they simply get an Error 53 message, and are left with a valueless device.

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It comes about when a phone is repaired by an unauthorised third party that can’t re-validate the iPhone 6 or 6 plus’ touch sensor after it has been tampered with.

Apple has issued a statement on Error 53 explaining that the issue is a result of security checks on your device. iOS checks to see if your iPhone’s Touch ID sensor matches the rest of the phone’s parts and if it doesn’t, Touch ID is disabled.

The error is generated by security checks created to protect its customers, according to Apple.

If you have been using an iPhone for long and if it has been repaired by a third-party service centre other than Apple’s own, you might want to think more than twice before you update your iPhone to the next iOS version.

In an official statement made by its spokesperson, Apple said,”We protect fingerprint data using a secure enclave, which is uniquely paired to the Touch ID sensor”.

Many users seem to appreciate the logic, pointing out should their phone fall into the wrong hands, they would hope their personal data wasn’t as easily accessible.

Those iPhones that have been “bricked” by Apple will show an Error 53 on their display and will refuse to boot or work in any way apart from asking you to connect them to iTunes.

The Guardian reports that users’ phones were disabled after the Touch ID home button was repaired by a non-Apple engineer. Also, the Touch ID technology was used on the iPad Pro, the iPad Air 2 and the iPad mini 4. In addition, the user is not even informed why his phone was ‘bricked.’ Thus, users of iPhones and iPads are in up in arms against this move of Apple which borders on overkill.

Dropped your phone? Got it repaired anywhere other than an Apple Store?

In simpler words, pairing is basically a link between the Touch ID and main logic board.

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If you have an iPhone 6 (or plan on copping the iPhone 7 when it’s released), make sure you only get it repaired at an Apple store.

Apple now accepting your banged-up iPhone