We recently reported that aviation authorities have already issued statements encouraging airplane passengers not to use or charge their Samsung Galaxy Note 7 devices while on board.
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In the weeks following the launch of the Galaxy Note 7, Samsung found itself having to deal with a number of reports of exploding batteries among some of its users that it has now blamed on a battery cell issue.
The update was announced with a full page advert on the Seoul Shinmun, a newspaper in South Korea. Samsung has since recalled Galaxy Note 7 units worldwide, while some airlines are now banning the phone in their planes in fear of explosion.
“Consumer safety is Samsung’s highest priority”, the representative said. The update for South Korean users will start at 2 a.m. on September 20, it said. Reports on Tuesday said that Samsung is looking to limit the maximum battery charge of the phone’s battery to 60%, to diminish explosion risks.
Samsung’s recall program differs from country to country, but if you bought your device before mid-September, the chances are your phone has a defective battery. From what I’ve personally experienced, T-Mobile is having troubles issuing replacement Note 7 devices, as Samsung has yet to send them out to stores.
The request follows the revelation that the smartphones – which were recalled on September 2 – have a risky battery defect that can set the device on fire.
The move comes as Samsung, the world’s biggest smartphone maker, also ran local advertisements apologizing for a recall that is unprecedented for a company that prides itself on its manufacturing prowess. Over the weekend, Samsung urged Note 7 owners to power them down and exchange them for a different phone as soon as possible.
“It means that the phone has not been optimized before the release”, Kim said. Offices were closed in South Korea on Wednesday for the holiday. “It is taking a desperate measure”.
The company made the decision after 35 cases were reported.
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Samsung has not confirmed anything from the report or the recent rumors about the deactivation of the unreturned devices.
