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BA apologises as passengers suffer long delays after check-in IT glitch
The incident came to light when angry passengers took to social media site to vent their frustration at the delays, with some uploading pictures of hand-written boarding passes to Twitter.
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Last month, Delta experienced a computer outage that caused delays and cancelations, costing passengers’ time and costing the airline an estimated 0 million in revenue.
Angry travellers complained of hours queuing at airports in Europe and the USA, while some passengers also experienced problems with online check-in.
British Airways travelers are suffering delays globally due to a computer glitch in the check-in systems, the latest in a string of technical failures to hit major worldwide airlines.
Magazine writer Stefano Andrean said: ” I’ve waited an hour so far at Berlin airport check-in for Heathrow.
There is only one British Airways‘ flight in and out a San Diego Airport per day. This has affected a number of our airports.
British Airways released a statement announcing, “Our IT teams are working as hard as they can to quickly fix a problem with our check-in system”. Customers were advised to check in online before reaching the airport. There have been no apparent cancellation of flights, despite long queues and manual check-in.
More than 200 British Airways flights, or about a quarter of those scheduled, were delayed Tuesday morning, according to FlightAware. Tweeters also disputed the back to normal check-in claim. “We are sorry for the delay to your journey”.
The airline says any issues have now been resolved, but passengers are still encouraged to check-in online rather than at airport desks.
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More than 120 flights were cancelled, delayed or diverted at City, a few miles east of the Canary Wharf financial district, after nine protesters locked themselves together on the runway. It is still not clear, how many flights in the world have been affected.