According to Venture Beat, it has obtained the planning document that contains information about USA carriers preparing for the relaunch that is set to happen on october 21 – more than three weeks after Samsung is resuming sales of the Note 7 in its home country on September 28.
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CPSC chairman Elliot Kaye described the handset as a “serious fire hazard” while revealing that Samsung had so far received more than 90 reports of Note 7 batteries overheating in the US alone.
Most telling, only 18%, or less than one in five, said they would stick with the Note 7.
ATL said its tests, which followed the first media reports of exploding Samsung phones in China, showed “external factors” outside of its battery were the cause of the fires.
In the USA, that recall came on September 15 from the Consumer Product Safety Commission (CPSC), and urged the million or so US -based owners of the device to stop using it immediately and return it for a replacement.
Samsung is sparing no expense to rectify the damage done to the company’s image due to the faulty batteries that were installed in a number of Galaxy Note 7 devices.
5-million units of its top-of-the-range model more than two weeks ago, after batteries began catching fire while charging.
“After a thorough investigation, fire investigators did not find a cause for the fire”, it said.
Analysts believe Samsung SDI supplied most of the faulty batteries while Note 7 phones in China use batteries made by Amperex, which reportedly also is a main supplier of batteries for Apple’s iPhone. The company said the two units involved in the reports of fires were not from that batch. The green lights will appear after software updates are applied to the new phones, the company said.
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In South Korea, mobile carriers said Note 7 owners can begin exchanging their phones starting Monday, but there were few people doing so at a Samsung service center. Samsung also has a dedicated support team for handling replacements – you can reach them at 0330 7261000.
