British Airways said it was checking in customers as normal at Heathrow and Gatwick, London’s two biggest airports, but it was taking longer than normal.
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In a letter to Alex Kintzer, it was written, “At this time we are experiencing problems with the computer systems”.
A professional poker player from London indicated that she was queued for her flight in Las Vegas for more than two and a half hours.
Passengers hoping to fly with British Airways today have faced long delays after the company’s global check-in system crashed. The airline has since apologised for the outage and has urged passengers to check in online before travelling to the airport.
No flights had been canceled as a result of the latest problem, he said, but there had been delays that started the night of September 5.
One passenger posted a notice by BA on Twitter confirming that passengers would be delayed for up to 30 minutes while alternative arrangements were put in place “in the absence of the computer system”.
Planes have reportedly been stuck on the tarmac at BA’s main hubs of London Heathrow and Gatwick airports as well further afield in Toronto, Atlanta, Chicago and Seattle.
Matthew Walker, a nother passenger hoping to fly from the USA to London, said he had been waiting for more than two hours to board his flight at Seattle Airport.
“We would encourage customers to check in online before they reach the airport”.
The airline also added, “Our colleagues are doing everything possible to check in customers for their journey”.
“So they (the staff) have the problem that they didn’t know how had already gone through the gate because all the systems literally just had a meltdown”.
British Airways, the U.K.’s flag carrier, is owned by International Airlines Group, whose other businesses include Ireland’s Aer Lingus and Spain’s Iberia.
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At London City airport a group of nine activists from the Black Lives Matter campaign group chained themselves to a tripod positioned on the single landing strip, causing the terminal favoured by corporate travellers to shut to traffic.
