It comes as British Airways customers have been hit by long delays at airports across the world, caused by an IT glitch on the airline’s check-in systems.
Advertisement
The airport said on Twitter all flights were facing disruption.
According to The Independent, a British Airways spokeswoman confirmed passengers were now being checked in at Heathrow and Gatwick but said the process would be “a bit slower than usual”.
The airline reported its IT teams were working to fix the problem, and some customers were experiencing delays for check-in for their flights.
Nevertheless, images on social media showed crowds gathered around BA counters from airports across Mexico City, San Francisco, Atlanta and Seattle.
As well as Gatwick Airport, Chicago O’Hare International Airport, San Francisco International Airport and Seattle-Tacoma International Airport are among those now affected.
Passengers at San Francisco were handed a letter from British Airways explaining the delays.
‘We would encourage customers to check in online before they reach the airport. “Friend at Dulles tells me pilots by gate but passengers still trying to check in!”
British Airways logos are seen on tailfins at Heathrow Airport in west London, Britain, on May 12, 2011. On 29 May, the carrier witnessed a computer system outage at the John F Kennedy International Airport.
Matthew Walker, a financial analyst from London, waited for more than two hours to board his flight to Heathrow.
Advertisement
‘So they (the staff) have the problem that they didn’t know who had already gone through the gate because all the systems literally just had a meltdown, basically’.
