British Airways said a computer outage on its check-in system is causing delays to flights.
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British Airways told customers that some flights were cancelled on Monday “due to operational reasons”.
The airline explained the delays as the result of “some IT issues overnight” on its website.
British Airways released a statement announcing, “Our IT teams are working as hard as they can to quickly fix a problem with our check-in system”.
The airline urged passenger to check-in online to help reduce delays.
Furious travellers complained of hours queuing at airports but the airline said it is not a worldwide problem as some passengers had described it.
The airline’s problems come barely a month after USA carrier Delta Air Lines Inc. suffered a global outage that caused it to cancel 2,300 flights, costing it $100 million in lost revenue.
Luckily, for passengers on both sides of the pond on Tuesday, systems appear to be functioning again.
Ewan Crawford, of Glasgow, said he was stranded at Chicago’s International Airport.
Passengers faced an hour’s delay at Newcastle Airport due to knock-on effects of BA’s check-in problems in Heathrow and Gatwick.
The BA outage comes after Delta Air Lines last month suffered 2,300 flight cancellations, costing about US$100 million in lost revenue, after a power-control module caught fire.
Stewart, a Director at the Open University in Scotland, tweeted: “Dear British Airways, could you turn the wifi BA 2953 please so we can work whilst stuck here on tarmac?”
Separately, London City Airport was closed on Tuesday morning after Black Lives Matter protesters blocked the runway.
Passengers have been delayed for hours across the globe, with boarding passes being filled out by hand.
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CityJet said it was monitoring – on an ongoing basis – the situation with regard to the security incident at London City Airport and its impact on its flight operations.
