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Computer Problems at British Airways Cause Widespread Delays
Jersey airport is asking all passengers flying with British Airways to check-in online if possible. By 8 p.m. EDT, there were already long queues and thousands of frustrated passengers at airports around the world.
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BA had to apologise in July after computer glitches in check-in systems delayed passengers. “We are sorry for the delay to your journey”.
A hand-written boarding pass posted on social media.
There seem to be no cancellations so far, however.
The extent of the computer problem, which first emerged late Monday in North America, was not immediately clear.
Early reports suggested that the problem might be a global one, but the airline said that that was not the case.
While the glitch in the check-in system affected more than people in the United Kingdom, travelers took to Twitter to complain about long delays in at least San Diego, Chicago, Atlanta, San Francisco, Rome, Las Vegas, Phoenix, Vancouver, the Bahamas, D.C., Seattle, Zurich, and Mexico City.
Chicago O’Hare International Airport, San Francisco International Airport and Seattle-Tacoma International Airport were among those affected.
British Airways said it was checking in customers as normal at Heathrow and Gatwick, London’s two biggest airports, but it was taking longer than normal.
At around 6.15am, the airline added: ‘Hi there, our IT team are continuing to work behind the scenes to resolve the issue.
British Airways apologised to its passengers for the delays.
Elaine and Paul Barnett, who had come from Sheffield to travel to Sardinia, said the process had taken “longer than usual” and they had been required to give extra details once they reached the desk.
Liv Boeree told the BBC that she had been forced to queue for her flight from Las Vegas for two and a half hours.
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Delta Air Lines Inc., the U.S. No. 2 carrier, canceled more than 2,100 flights over three days following a computer glitch last month.