According to KB Investment & Securities analyst Kim Sang-pyo, an earlier launch for the Galaxy S8 is the most realistic solution for Samsung to be able to deal with the recall crisis of the Galaxy Note 7.
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Federal consumer safety regulators on Thursday formally recalled 1 million Galaxy Samsung Note 7 smartphones after dozens of users reported the device caught fire while charging.
Gina Knowles, general manager of Island Cellular & Electronics, told The Tribune that her store has, for about a week, conducted exchanges on device as part of a global attempt by Samsung officials to prevent further cases of the phone catching fire.
The company’s global replacement program for the Galaxy Note 7 is deemed as a precautionary measure because of its battery cell issue.
Samsung says the problem stems from a manufacturing glitch in the batteries.
The recall comes almost one month after the phone went on sale in the US, and two weeks after Samsung announced that it was stopping sales of the phone in response to fires and explosions.
Since then, Samsung has urged customers to turn off the phone and contact their carrier or Samsung to get a free replacement.
The CPSC, on the other hand, has not yet released an official recall order for the Samsung Galaxy Note 7 since the nature of the recall has yet to be determined and confirmed.
Slovenian airline Adria Airways has banned the use of Samsung’s latest mobile phone on its flights due to safety concerns. In 2009, the company jointly recalled its Jitterbug phone with the CPSC.
“That’s called a short circuit”, Walter van Schwalkwijk said.
“It all depends on what the manufacturer does”, she added. “We did have a shipment on the way with them, but we won’t be selling those with a recall out”. This would be regardless of when the sales of Galaxy Note 7 will resume, which is expected to happen in South Korea on September 19 but is unclear in other countries as governments have placed restrictions on the smartphone’s sale and usage.
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Samsung called on retailers to stop selling the phone on September 2, but on that day Consumer Reports found it available at several retailers.
