Samsung announced Galaxy Note 7 at its Unpacked event in NY on August 2.
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Samsung said on Friday it plans to resume sales of new Galaxy Note 7 devices in Australia in early October, but it is not clear when new sales will resume in other markets. Samsung will supposedly deliver the new stock to the retailers and operators across the world and will resume the sales of new Note 7 mobile device to its new customers latest by October 2016.
The US Consumer Product Safety Commission (CPSC) has urged consumers who own Samsung Galaxy Note 7 smartphones to “power them down and stop charging or using” the devices. Magid says not all Samsung Galaxy Note 7s are at risk. And those incidents, of course, are reports of the phones spontaneously exploding. At the time of the recall, Samsung confirmed 35 incidents of combusting batteries.
The Federal Aviation Administration says that because of concern about fires involving the smartphone, it “strongly advises” airline passengers not to use or charge one or stow one in checked baggage.
“In the interim, consumers can return their Note7 for another device”, Samsung said. Consumer Reports found that the phone didn’t live up to its water-resistance promises.
According to the new Samsung statement, “although this is isolated to a battery cell issue, we are prioritising the safety of our customers first, so we are voluntarily replacing Galaxy Note7 devices with a new one”. Shortly after, Samsung heard the phones were catching fire.
The CPSC said it is working with Samsung to issue a formal recall and to figure out whether a replacement Galaxy Note7 could be “an acceptable remedy”. “But for the most part all the batteries have a safety mechanism that’s built in”.
The 34-year-old living in the port city of Busan said that she was bruised when she rushed out of bed after her phone burst into flames, filling her bedroom with smoke stinking of chemicals. You can find your IMEI number next to the USB charging port on your Note 7.
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The company could delay replacement of the Note 7 phones with new ones, as it said that the replacement Note 7 phones will be issued to exchange program participants upon completion of the CPSC process. The company said it used a battery made by another supplier for the Note 7s sold in China.
