As a result of the security check in recent iPhone and iPad models, users of devices repaired by non-Apple-certified technicians worldwide are reportedly getting an “Error 53” message on their screen. It further noted that if the consumer encounters Error 53, they should contact Apple Support. In addition, it will also offer a new program which will allow Apple Retail Stores to install screen protectors on iPhones as well.
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“If there’s a mismatch, the check fails and Touch ID is disabled”.
iOS performs a standard check to make sure that the Touch ID sensor matches the other components inside the device. Some have accused Apple of trying to squeeze out “non-authorized” phone repairpeople in an attempt to maximize profits – users who receive error 53 notifications have no choice but to purchase a new phone as the error renders the phone inoperable.
For iPhone 6 and 6 Plus users planning to update their iOS, think again.
In a statement, Apple has issued a clarification that Error 53 occurs when an unauthorized technician fixes the phone.
Understandably, this mysterious security doesn’t sit well with many users who often seek help from non-Apple technicians rather than going to Apple centers to get their iPhones fixed. Want more framing? Check out the statement Apple prepared for the United Kingdom publication.
Analysts have warned that Apple are “killing” iPhones on which they detect third party repairs have been carried out. Thankfully, there will soon be a more appropriate place for you to put that busted up device-Apple is launching an iPhone trade-in program. If you have replaced the display and/or the home button from a third-party service centre, your Touch ID will not be validated as “original” and it will trigger the iOS security to “kill” the iPhone permanently. Putting up an alert that just says “Error 53” is nearly comically bad. Customers deserve to know what’s happening and why Apple is preventing them from accessing their phones.
However, numerous reported issues do not seem to be related to the TouchID at all. However, a third-party fix won’t do that, and the phone will therefore shut itself down to ensure that it stays safe. Surely even Apple now realise it is their problem?
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An Apple spokeswoman revealed that “faulty screens or other invalid components” can disrupt the unique paring methods involved in the touch ID causing the phone to disable itself for security purposes.
