“I want to take some time to make sure that the new one is safe”, said a Note 7 user who wished to be unnamed. Note 7 owners need to contact Samsung and provide a number from the back of the phone to determine whether that unit is at risk.
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Samsung has moved the relaunch of Galaxy Note 7 in South Korea from September 28 to October 1.
The company said it had been informed of an incident in India with the Samsung Note 2, which uses a replaceable battery and was released in 2012.
The numbers in Europe are slightly lower than elsewhere.
Though there haven’t been any reports of Galaxy Note 7 explosions since the recall became official on September 16, Samsung continues to urge users that haven’t exchanged their devices to do so. The report added that Samsung said on Sunday about 200,000 affected South Korean customers have turned in their devices.
As per the report, the replaced devices are overheating and leaking battery while the phone is charging. Then the batteries started to explode on some 100 devices.
The global recall affects 10 markets. And to be very precise, the recent battery controversy has already lessened the Samsung’s reputation and the share price.
Samsung has acknowledged the problem with the new handsets, but was quick to say that it is “isolated” and “completely unrelated to batteries”. Er.
Samsung also announced last week that people in the USA with the faulty smartphones can either go for a replacement or a full refund for their device.
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But by Saturday, only half the Note 7 owners in the country had returned their recalled devices, despite Samsung’s repeated calls for people to power them down and bring them in as soon as possible. Affected customers would no longer be able to exchange their devices through domestic carriers starting on October 1, making the process more hard.
