In a half-page advert carried by major South Korean newspapers on Wednesday, Samsung announced a Note 7 software update that will limit battery recharges to 60 percent of capacity.
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Note 7 owners will be able to replace the recalled phone with a new Note 7 that’s been cleared by the CPSC. So far the reports of exploding Galaxy S7 is incidental.
As it races to replace millions of its Galaxy Note 7 smartphones around the world, Samsung has come up with a way to stop the devices from catching fire: update the software.
The company is also asking its Galaxy Note 7 customers to return the devices as soon as possible. Samsung’s name is now being harmed because of this quality issue that their Samsung Galaxy Note 7 and its batteries have done. The DGCA issues this order after Samsung Electronics recalled Galaxy Note 7 mobiles after receiving numerous complaints that the batteries are exploding.
Samsung did not answer emails and calls seeking comment on Tuesday. However, Samsung won’t take such measures in the U.S. where the company is finally working with the US Consumer Product Safety Commission on the recall, after initially circumventing the procedure.
The automatic update for South Korean users will take place on September 20, a day after Samsung begins to hand out new Note 7 handsets with fault-free batteries. The company is also offering replacements for the 2.5 million phones it’s sold globally, but a new Note 7 is not available yet. Samsung says the problem stems from a manufacturing glitch in the batteries. Samsung didn’t respond to a request for more information on the software patch.
The move comes as Samsung, the world’s biggest smartphone maker, also ran local advertisements apologizing for a recall that is unprecedented for a company that prides itself on its manufacturing prowess.
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Samsung has not confirmed anything from the report or the recent rumors about the deactivation of the unreturned devices.
