The Consumer Product Safety Commission says the recall covers about 1 million Note 7s sold in the USA through September 15.
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Samsung’s Galaxy Note 7 fire-prone battery has forced the company to call back 2.5 million devices all over the world.
The U.S. Consumer Product Safety Commission says there have been 92 reports of the phones’ lithium-ion batteries overheating nationwide. Samsung has issued a formal statement as of yesterday which details replacement Galaxy Note 7 devices in the us will be available no later than September 21st.
You can get a replacement or a full refund.
Through the U.S. Note7 Exchange Program, you can Exchange your current Galaxy Note7 device with a new Galaxy Note7 as approved by the CPSC available no later than September 21, 2016.
All the affected Galaxy Note 7 phones are being offered to exchange by the Korean giant with a replacement device making use of a safe battery. Baxter also urges existing Note 7 owners to “please, please power it down and return it”.
Samsung’s Galaxy Note 7 recall has been a huge headache for everyone involved.
The Galaxy Note 7 model is the latest of Samsung’s series of so-called phablets – smartphones with very large screens.
Due to CPSC’s recall, there will be restrictions on the import, sale, and distribution of recalled phones inside the United States, in accordance with its federal law.
Samsung said on Friday it plans to resume sales of new Galaxy Note 7 devices in Australia in early October, but it is not clear when new sales will resume in other markets. The Consumer Safety Commission announced a safety recall after users reported that some of the devices caught fire when charging. “Passengers must also protect the devices from accidental activation, including disabling any features that may turn on the device, such as alarm clocks, and must not pack them in checked luggage”.
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A second person said that Samsung SDI Co made faulty batteries that triggered the recall, but the company’s representatives could not be immediately reached for comment.
